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Statement About COVID-19

Dear Allegany Arc Community,

Allegany Arc is committed to the health and well-being of all people we support, staff and the greater community.  We know some of you may be concerned about the spread of COVID-19 (the new coronavirus) and how it may impact us here at Allegany Arc.  We do not currently have any confirmed cases of COVID-19.  To help reduce the transmission of communicable diseases in our programs, we are implementing recommendations from The Centers for Disease Control and Prevention (CDC) and the Office for People with Developmental Disabilities (OPWDD). However, we need your help to support this goal.

In order to make sure that the people we support and our dedicated staff remain safe and protected from exposure, we are requiring staff to ask screening questions of all visitors to our programs at this time. The screening consists of questions that all visitors will be required to answer prior to visiting any of our programs. They include:

  1. To your knowledge, have you had contact with anyone that has symptoms of a respiratory infection? and
  2. Do you have any symptoms of a respiratory infection (e.g., cough, sore throat, fever, or shortness of breath)?

If you would answer “yes” to either of these questions upon screening, we ask that you contact Lisa Tronetti, Quality RN, at 585-593-3005, ext. 222, or after hours and weekends call the RN on call at 585-610-6439 to discuss visitation options, so we can ensure all people at Allegany Arc remain safe and healthy.

To help us meet this goal and comply with OPWDD policy, we respectfully request that visits be coordinated in advance with the numbers listed above for the time being. If you do arrive unannounced, a staff member will ask you the screening questions above before permitting your visit. Based on your answers, your visit may need to be rescheduled.

We will continue to assess how we can prepare for and respond to potential cases.  Stopping the spread of the virus through everyday practices is the best way to keep people healthy. The following are everyday actions, all of which are currently being promoted to help slow the spread of respiratory viruses:

  • Wash your hands often with soap and water for at least 60 seconds. If soap and water are not available, use an alcohol-based hand sanitizer (with at least 60% alcohol).
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash (and
    immediately wash your hands).
  • Clean and disinfect frequently touched objects and surfaces often.

Currently, the risk to the general public is low, so there are no additional precautions recommended for the general public at this time. However, additional recommendations from local or state governments, OPWDD, The Arc NY or DOH could come at any point. We will communicate those as they become available.

We ask for your cooperation and understanding as we carry out this new screening process. We remain committed to ensuring that family and friends can visit with loved ones, with as little disruption to the normal visiting process as possible, while also actively working to slow the spread of COVID-19.

Please do not hesitate to reach out should you have any questions.  I can be reached at 585-593-3005, ext. 222.

Lisa Tronetti, RN
Clinical Quality Analyst

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